Ordered an e-13 trs dual from descent gear for £70 was told they had none so they ordered one from distributors Silverfish for me. What arrived with them was a trs+ so they sent it back to Silverfish. After much disappointment it emerged that Silverfish only had the trs+ at £149.99. Amazingly Steve at descentgear picked up the difference in price as a courtesy and Silverfish sent it direct with a free e-13 t-shirt. Amazing Customer Service in my eyes!
Cheers Guys.
Descent gear are ace! Best CS I've ever had was from them.. 😀 highly recommended..
Khani they will defo be getting my cash in the future and always are competitive price wise when you speak to them direct.
Another +1 for Descent Gear. They also give you sweets and stickers. 😀
Another vote for Silverfish as Company of the Year.
Richie (the boss) gave me loads of Silverfish prizes for free to be raffled off for my charity collecting and I didn't even ask him for them.
Top Bloke and company 11/10
Although he hates Fat Bikes 🙁