[Closed] Rockshox Reverb FAIL!!

Well an update on the wonderful service provided by Fisher...

I got my post back yesterday evening, all fixed up and working a treat having had seals replaced and everything tightened properly. It's a new product so I'll accept teething problems when support is as good as they provide.

Couple of complimentary bottles and a few pairs of SRAM socks just seems above and beyond good customer service in my opinion.

Buy SRAM.

+1 for Fisher service.

My mate has had to send his Gravity Dropper back to the states to get it fixed !

My Reverb is working fine.

Jealous now as mine has gone back to CRC. 🙁
will they then send it to fishers

Hi Groovers. 🙂

Yep, seals failed on my reverb too, after approx 5 rides.

Mine should be back end of the week, turn around was approx 3 weeks via Merlin, though I did say no rush as I was on hols without the bike (luckily)

I am hoping that's it fixed. Will not be happy if it goes wrong again, irrespective of being repaired quickly, it shouldn't be going wrong in the first place.

What I don't understand is every bike mag giving them 10/10 with no reported failures. Yet on the forums there seems to be more than a couple of people with teething issues...

And for those who don't see the point of a uppy downy and post amusing pictures of q/r seat clamps I bet you haven't tried one. When they work they are really brilliant.

Do not invest your HOPE or FAITH into any notion that FISHERS are definately going to help.

Make sure anything you send to FISHERS is sent recorded delivery.

Do be amazed and pleased if FISHERS do do something properly and promptly.

That video is great isn't it. But he's missing a trick - reaching down and changing the front gear with your hands whilst riding along. After all, it saves buying a front mech and shifter.

Personally I like to keep my hands on the bars whilst blasting through twisty singletrack then pressing a lever on my bars to drop the saddle for the big drop off.

Still, each to their own...

people would rather buy flashier prettier non-working crap

DT78, when you say your seals failed, does that mean mud/grit/crap got in past them, I assume thats what you mean. Were you riding in the wet / winter / mud then ? Or was that just recently in the dry dusty conditions we have been having ?

Mine seems fine, but Ive not ridden it through a UK winter. TBH if I did I would put a sleave on it. Or fit a crud catcher, as expecting a seal to last during a UK winter fitted up next to the rear wheel is expecting too much.

But Id be interested to hear what sort of conditions yours went through.

Cheers

boriselbrus - Member
That video is great isn't it. But he's missing a trick - reaching down and changing the front gear with your hands whilst riding along. After all, it saves buying a front mech and shifter.

Personally I like to keep my hands on the bars whilst blasting through twisty singletrack then pressing a lever on my bars to drop the saddle for the big drop off.

Still, each to their own...

Some people really get their panties in a bunch, when someone else has a skill they don't themselves possess. 😆

Northwind - Member
brakes - Member
does anyone make one that works?

The Gravity Dropper has been around forever and works brilliantly. When it does (rarely) go wrong you can fix it with a multitool and, just occasionally, a set of mole grips. They are proper workmanlike kit. But incredibly ugly, so people would rather buy flashier prettier non-working

One thing I thought about if buying one of those Gravity Droppers is perhaps buying that cover that was meant for the Cane Creek Thudbuster. [img] [/img]
Looks like something that might fit and 1) make it looks slightly less unsightly and 2) help protect it from mud n' sh*te.

But ultimately I agree with the viewpoint that it's far better to buy something that is practical over something simply more aesthetically pleasing.

I'd like someone to re-make a new up to date version of that old Hite-Rite, something really simple yet solid and unbreakable, then get themselves with a pitch for investment on my favourite 'Dragons Den' program. 😉

What I don't understand is every bike mag giving them 10/10 with no reported failures. Yet on the forums there seems to be more than a couple of people with teething issues...

id noticed that too, as ever- dont believe the hype!

my gravity dropper should be here tomorrow 🙂

No mud, lovely dry rides only, 4 local woodsy singletrack rides, first proper ride (skyline) on the descent it stopped returning to full height. On checking all the psi had come oout and it wouldn't hold anymore. I'm 13.5 stone in kit so not a huge biffer and didn't have a crash, so looks like the bottom seal came loose / failed.

I was worried about scratching the stanchion though when it comes to winter... to be honest I'll properly swap it back to the thomson for wet muddy rides

kimbers can you e-mail me for an unrelated Sci -fi geekery offer - your mail is not in priofile.

My Reverb is starting to play up, slow to return even though it is fully bleed and the saddle needs a nudge to get it to rise sometimes.

that guy droping his post on the vid belongs in a circus. i am sure most of us are capable of doing what he does no problem, but really thats just stupid, why do that when i can have the ease of a simple push button to do that for me 😛

to cover the post and keep the dirt of it use one of these simple fixes they fit real nice 😀
[url] http://lizardskins.com/store/products/rear-suspension-boot [/url]
use ing a zip tie top and bottom to keep it sealed. and remove it every so often to check its clean and re lube the slider and seals

and to keep them running smooth without a little nudge to get them going keep the seal clean after every ride and apply some silicon lube to the seal and slider, just as you do with forks and rear shocks (or should be doing :D.

my post still works fine no problems at all.
seems its just about keeping them in good working order for most of us, although there has been a few bad apples from some of the batches of rs reverbs.

my mates went on his first ride. Bottom o-ring went, wouldn't hold pressure. Got it repaired foc (despite being an import) and works fine now