Planet X warranty
 

[Closed] Planet X warranty

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HOW GOOD! Rocker cracked on Saturday, inspected this morning, warranty sorted, frame hopefully out to me this afternoon ๐Ÿ™‚


 
Posted : 27/01/2014 11:41 am
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As good as Hope's?


 
Posted : 27/01/2014 11:42 am
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better


 
Posted : 27/01/2014 11:48 am
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Careful, you'll have all the haters frothing and screaming how wrong you are.


 
Posted : 27/01/2014 11:54 am
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Echo above, but the day after for me rather than same day
Took Guapo into on-one on Monday, picked up replacement on Tuesday, I built up on Wednesday before flying first thing to the alps on Thursday
Couldn't have been much more in the nick of time
*weld crept further than should have done I think, rather than a design flaw


 
Posted : 27/01/2014 2:23 pm
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Did they replace the whole frame then Rob?


 
Posted : 27/01/2014 2:33 pm
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dave - just the rocker afaik

james - what happened to yours?


 
Posted : 27/01/2014 3:01 pm
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tomhoward - Member

Careful, you'll have all the haters frothing and screaming how wrong you are.

I refer the honourable gentleman to the answer I have given before, re ratting out of warranties, lying about how long they are, claiming there are exceptions when there are none...


 
Posted : 27/01/2014 3:06 pm
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a weld from the ISCG tab appeared to have crept too far onto the sharp edged shaped bit where the chainstay mount on the back of the seattube/BB is. Where the weld ended it immediately became the sharp edge, and a small crack appeared about 18 months in. It may have been there a while though, I only found it because it got a proper clean prior to flying with it and trying to hit 32kg. Not somewhere the hosepipe and a rag make much of job of cleaning below the front mech

On the replacement V3 (I had a V2 (first one on-one tweaked very slightly*)) the ISCG tab weld is nowhere near the sharp edge bit

*cable guides, taper headtube and full orange colourscheme is all I think


 
Posted : 27/01/2014 6:17 pm
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My mate managed to crack his 10yr old tinbred recently. Well out of warranty, but they offered a decent discount against a new frame when he said he was going to buy a replacement.

Fair play ๐Ÿ˜€


 
Posted : 27/01/2014 6:20 pm