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Oneup customer serv...
 

[Closed] Oneup customer service- very good!

Posts: 66129
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[#11784935]

Decided to service my V2 dropper. Got a bit distracted halfway through, for a couple of weeks. Went to reassemble it, I'd lost a bit. Couldn't find it on the website so I sent them this:

[img] [/img]

Turns out they didn't have that part in stock in the UK store, so instead they gave me a 40% discount off the dropper cartridge, which includes the part I need, gives me a useful spare, and meant it still only cost me about £32. The discount code? ALIENSBROKEMYWALLET40.

Good and fast service and good humour too, that's pretty ace.

(nobody else can use the code btw, it was a one shot thing)


 
Posted : 04/03/2021 11:11 pm
Posts: 8212
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I've also found them very good in the past. They heavily discounted a pump seal set for me when I had issues with it, despite me not being the original owner.


 
Posted : 05/03/2021 10:16 am