New road helmet has...
 

[Closed] New road helmet has dent...

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Bought a new one to replace one I dented in a crash recently - just arrived in post.
It didn’t cost much admittedly and the dent is small so prob doesn’t affect it other than it’s noticeable and not what you’d expect from a brand new purchase. Box not dented so must have happened prior to sending out.
Is it wrong to be slightly miffed by this? Can only contact where I bought it by post (!) or e-chat Mon-Fri so can’t question them now. Snowflake or legitimate miffage?


 
Posted : 06/07/2019 1:02 pm
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Legitimate. You do not know how damaged it is. Return it.


 
Posted : 06/07/2019 1:11 pm
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I had the same a couple of years back. Small dent. I sent it back mate.👍


 
Posted : 06/07/2019 1:38 pm
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Bought a new one to replace one I dented in a crash recently – just arrived in post.
It didn’t cost much admittedly and the dent is small so prob doesn’t affect it other than it’s noticeable and not what you’d expect from a brand new purchase. Box not dented so must have happened prior to sending out.
Is it wrong to be slightly miffed by this? Can only contact where I bought it by post (!) or e-chat Mon-Fri so can’t question them now. Snowflake or legitimate miffage?

Give me your sales order number and I'll get another shipped.


 
Posted : 06/07/2019 2:22 pm
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Brant, I hope you get a good bonus or have shares. Its funny, since you went back to px the px thread bashes have stopped and it seems people are loving the new bikes/frames and even the helmets with anti rot straps.

It seems its wiggle, crc and merlin getting grief now. How long before you are head hunted? 🤔


 
Posted : 06/07/2019 3:04 pm
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Yeah, the good old days look set to return.👍


 
Posted : 06/07/2019 3:07 pm
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How does Brant know it was PX?


 
Posted : 06/07/2019 3:16 pm
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I'd guesses it was planet x, they've been pushing the bargain carnac helmets hard so it was more than likely to be one of them.


 
Posted : 06/07/2019 3:35 pm
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Its probably due to the contact options narrowing it down a fair bit -

Can only contact where I bought it by post (!) or e-chat Mon-Fri so can’t question them now.


 
Posted : 06/07/2019 3:37 pm
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How does Brant know it was PX?

Cheap, no shop, only contact online and the fact I'm guessing they've shifted boat loads of them at that price.

Plus the fact if he's wrong he comes out looking good anyway, a PR guru


 
Posted : 06/07/2019 3:39 pm
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How does Brant know it was PX?

Spotted same reply on a Facebook thread earlier which I hadn’t got back to before I saw it here.

We don’t get many dented ones but it happens as we are doing so many helmets a month now.


 
Posted : 06/07/2019 4:22 pm
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It seems its wiggle, crc and merlin getting grief now. How long before you are head hunted? 🤔

I’m unemployable. Arrogant, uncontrollable, not a team player and will definitely have a career ending social media faux pas in the next year.


 
Posted : 06/07/2019 4:27 pm
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I've got 3 carnac helmets.. I think I've paid 60 quid in total for them. As someone who is happy to waste his money on expensive bike stuff usually, I just can't justify spending over a hundred quid on a lid when the px ones are so good.


 
Posted : 06/07/2019 4:29 pm
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Ooh .. now Brants on.. any plans to put the TT helmets back on sale? 😉


 
Posted : 06/07/2019 4:40 pm
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Ooh .. now Brants on.. any plans to put the TT helmets back on sale? 😉

I’m just in Voco in town so can’t see the stock file. Going home home will check. Sales depend on arrival. I think we have more coming.
Back shortly.


 
Posted : 06/07/2019 4:46 pm
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Ooh .. now Brants on.. any plans to put the TT helmets back on sale? 😉

Due early August.


 
Posted : 06/07/2019 5:49 pm
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Spotted same reply on a Facebook thread earlier which I hadn’t got back to before I saw it here.

Well thats boring, I have always imagined you as some sort of omnipotent being!!


 
Posted : 06/07/2019 6:43 pm
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^^ I think the Viagra cleared that up.


 
Posted : 06/07/2019 6:51 pm
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Thanks Brant - will message you.


 
Posted : 07/07/2019 11:21 am
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I’m unemployable. Arrogant, uncontrollable, not a team player and will definitely have a career ending social media faux pas in the next year.

I am 100% copying that to my LinkedIn profile.


 
Posted : 07/07/2019 11:38 am