KNOG: Great custome...
 

[Closed] KNOG: Great customer service!

Posts: 73
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Knog are great - very impressed.

I bought a Boomer light on ebay a couple of months ago - new from a non-pro trader.

It was/went faulty - kept turning on and off during my commute home. Ebay punter didn't respond, so I emailed Knog and asked if there was anything they could do.

They asked fro a photo of the item and proof of purchase (Paypal email receipt), and a week later, I've just received a brand new Boomer from Knog - marvellous!

Nice work - much appreciated!

Nick


 
Posted : 27/01/2012 2:24 pm
Posts: 0
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Good to hear


 
Posted : 27/01/2012 2:27 pm
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I had one of the computers, classic case of form over funtion. lasted about 3 rides before water got in and aI binned it. Should have sent it back ๐Ÿ™„


 
Posted : 27/01/2012 2:29 pm