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I would argue that a pair of size 12 shoes are fit for purpose, just not your purpose
It doesn't work like that. If you'd bought a pair of size 12 shoes after telling them you wanted them to plug a leaky drainpipe and the sales guy insisting they'll do, and they didn't work, they're legally not fit for purpose.
It doesn't work like that. If you'd bought a pair of size 12 shoes after telling them you wanted them to plug a leaky drainpipe and the sales guy insisting they'll do, and they didn't work, they're legally not fit for purpose.
Okaaaaaaaaaaaaaaaaaaaaaaaaaaaaay ❓
The 'get over it' and 'what a long drawn-out thread' crowd should simply stop reading.
I'm totally with ads-b on this one.
I had a similar experience with another company. Told 'em I'd never shop with them again, never have.
If you order a pair of trousers and receive 3/4 lengths you would be a bit upset right ?
Maybe, but you'd hold them up and proabably notice that they where a tad shorter than normal trousers. So you'd just return them for the correct trousers. Rather then pulling all the labels off them, putting them on, then realising they where 3/4 length. 😉
[i]"I as well as my nephews was shocked to discover It did not taste anything like sausage and promtly returned it to the shop for a full refund."[/i]
I bought a magazine called "Men Only". Imagine my surprise when I looked at the pictures inside.
The 'get over it' and 'what a long drawn-out thread' crowd should simply stop reading.
Same for the ads-b groupies too, no? ja ja!
Lets keep this going!
don simon - agree with you
Im sorry if you buy size ten shoes from an internet retailler and they feel more liek a 12 then thats your own fault. So it's not valid. The glove with a finger missing, that item is faulty, it has a finger missing!
I;m sure someone stated earlier that it doesn't actually say road bars on the webpage? Then really CRC have a valid point. If you put it on a set of Standard flat bars (no idea who does this!) it would work...
Anyway, I still say CRC were correct, if th OP has worded his initial email a bit better, askign them to look into it and he would return it, then problem would have been solved without this thread!
But wheres the fun in that!!!
Personally, when I wrap bars, I do a "dry run" without removing the adhesive cover strip so that I can work out the most appropriate wrap for the bars (in particular around the hoods), assuming that I find a wrap route and over lap that works, then I remove the backing and apply the tape.
If the OP had done that, then it would have been clear it was too short, and could effectively be returned as unused.
Anyway, bit late for hindsight, but I also think that the OP side of the e-mail thread degraded into a frustrated rant which certainly wouldn't make we want to rush to go out of my way to help if I was the recipient.
[i]to be on crc boys side here he probably doesn't have the authority to make decisions as to whether or not you can just have a refund without sending back. everywhere has rules and procedures in place [/i]
Well either you give the customer service guy some sensible guidelines and authority, or then you accept that they will be bothering the person who actually has the authority with practically every case.
Not really complicated IMO.
But I do agree, I would not ask for or expect a refund without sending something back. I would expect to have to send it back and also be refunded for postage. They should be the ones suggesting not to send it back if they feel that way.
I'm quite good at killing threads.....(prays)....
define "standard bar" - remember todays bars on most bikes are wider than the bars of yore - when narrower was "better"
also remember that your bars are thicker on the tops generally(ok it depends) if they are 31.8
remember bars with flat tops dont need as much tape
so a"standard" bar doesnt exist
so perhaps they do need to update their site - perhaps you need to read comments related to the subject
and perhaps a little thought into how customer service works - reading your emails its the email equivalent of bursting into a shop and saying "replace this now or ill burn your shop down"- oh no sorry that was luke 😀
WE seem to have ignored the fact that it a very poor quality bar tape anyway.
buy cheap buy twice
Yep as with steve austin
measure twice - fit once. done.
It's all a bit suprising this - I remember buying a 9 speed chain from CRC that WAS a bit short. It stated that on the listing and I bought it because I was fitting it to a trials bike so it was fine.
Pointless arguing about whether the tape is 'faulty' or not. It's only of use to people who don't want to tape all their bar. fixie riders possibly. So it's of some use but needs to state clearly on the listing that it's a bit short and may not fit standard bars. Mark seems to be under the impression that you just need a bit more tape - does he not realise it needs to be a continuous piece?
All my experience with CRC have been great so far but not not impressed reading this.
You were only willing to spend £4 on bar tape?
Deserve everything you get.