How long would you guys leave to open a dispute?
Bought a bike 2 weeks to use while my frame gets replaced on warranty but still no Bike!!!
try looking in the ebay help section for an accurate answer...
I'm asking for peoples opinion.
Was asking what most people would wait, AS in do I sound like a d!ck raising a dispute because my bike hasn't turned up or do people think that's fair game.
id have raised it a week ago
I'd raise it asap..I always used to wait a bit first but then when you eventually start the process ebay then give the seller X amount of time to respond so you end up waiting even longer...
any contact from seller?
If you've attempted to contact the seller a couple of times over say a one week period with no response then I'd open a dispute. Some sellers are just plain lazy and it gives them a kick in the pants.
Thanks guys, Dispute opened seller has till 17 Nov.
Had an email a week ago saying he'd been away and will post 24hr courier. ๐
But no replies to my emails.
pain in arse really as new frame will arrive thursday so will (if it turns up) sell this straight away.
pain in arse really as new frame will arrive thursday so will (if it turns up) sell this straight away.
Presume you paid him paypal already? I would be bombarding him with 'I want to cancel this transaction' emails, raise paypal refund request etc telling him 2 weeks is too long and you dont want it any more.
You cant raise a paypal dispute until something ridiculous like 40 odd days but you can do an ebay one, ebay one wont get you your money back though, the paypal one will.
I had a similar situation a couple of months ago. I tried contacting the seller numerous times and had no replies. Opened a dispute with eBay who monitored my messages to the seller and finally got a response. Had to wait a week or so to give time for the seller to respond, then eBay found in my favour and issued a full refund within the next 48hrs.
A couple of days later and my item turned up with an apologetic email from seller. Had no problem paying the seller for the item afterwards.
You cant raise a paypal dispute until something ridiculous like 40 odd days
course you can,
you can raise it 1 minute after you pay and escalate it a week later
you only get 45 days to put in a claim,
not sure where you got your info from
Cheers Guys
The whole thing is just a ball ache,
Aw well new frame comes tommorow so at least I can ride that. ๐
Shame it takes so bloody long to get money back,
course you can,you can raise it 1 minute after you pay and escalate it a week later
you only get 45 days to put in a claim,
not sure where you got your info from
Why dont you just correct me instead of adding the last sentence to it?
If i am wrong them i am wrong, simple as that and i will hold my hands up!
Still on going. Some people are a pain in the ar5e. Seller is telling me to cancel the ebay case and then he will give me my money back.
The bike is back on ebay. I'm just waiting for response from ebay customer services.
Think I'll have to name and shame on here soon.
Don't cancel the case!
Cancel the case and kiss goodbye to your cash!
Yeah no way I'm cancelling the case. I sent the case to customer services and the will have an outcome in 48hrs.
Just ignore the messages and let eBay/paypal sort it out.. I don't think you can open a second case against them...