[Closed] CUBE LTD TEAM from JC CYCLES..What a disaster !

what do you need instructions for??

OMG how can so many people with such a limited grasp of English populate that forum!!

cruzheckler - Member
what do you need instructions for??

Let's start with spelling, grammar, punctuation, use of capitals.....

spelling - check
punctuation - check
Grammar - check
capitals - fail

So did you speak to them to explain?

Sounds like you didn't, you just went straight for a bitch on the internet.

Cruzheckler. Didn't mean your spelling etc.!

I did not know this was an english class , and this is the second time this has happened not just once .so now bike will go back again and will now cancel the agreement.
so yes i can bitch if i want too as its a lot of money to spend when a bike shop is so incompetent.

and the instructions are for the forks , breaks , ect ect..

or is it because you work for the shop ?

Cruzheckler..

if it was you that this happned too you would bitch about it too.

i have now had 2 bikes both with marks or scratches and now with missing parts.

[img] [/img]

i have clearly upset a few people on here .hmmm

perhaps i hit a nerve !!

will be hitting more nerves when i phone consumer direct.

I dont see why you should accept a scratched frame but you may be over reacting if you have not given them a chance to remedy. Be like your brother and chill.
Contact the seller/shop and see what they say then get back to us
Perhaps the frame came direct from Cube for example and they have not even seen it.
I am sure this will be resolved well and you will give just as much publicity when it does.

jesus let the guy have a moan, it's not like anyone owns the internet...

Nice one Anto 🙂

A scratched frame ?

Blimey, don't go taking it offroad in the mud & grit then......

I think you are right to expect your new bike to arrive unscratched and in new cosmetic condition; then you can get it all scratched up yourself, it's one of the joys of buying a new bike. I think the bike shop should sort you out properly. Some people may live with that little scratch, but you are well within your rights imo to ask for it to be sorted. But you do seem a bit mental.

right i am the guy that aranged delivery of your new bike and I RANG YOU 3 TIMES on thursday to say " hello good news your new bike is on its way, and by the way where is the original box of bits (seat post seat, instructions ect) "? as they was no where to be seen but with no answer on the 3rd call i left a message to ring back on you voice mail it got to 4pm on thursday do i keep the bike till you ring back or send it so you have it for the weekend, oh belive me we will arange collection and deposit back. as you and every one can see the bike has cardbord on top tube it comes to us like that when doing brake swap and gear check this part is never taken off as its not in the way so again you have been unlucky to get a scratched frame. thanks for the call before slating!!!!!!!!!!

This could get fun. A welcome distraction from what I'm working on.

Biscuits anyone?

I was going to bed but now I might stay up a little longer.

Kettles on...

i had no phone calls from you on thrusday and we can just get the courier to get the weight of the box then cant we.

so am i being accused of keeping the bits ??

Is there a bad english/ grammar translating app that will allow me to get in on this thread? I'm not struggling to grasp how communication may have broken down in this case.

not getting into it on here i will call you at half 9 tomorrow, for the record i was asking if you had the bits still not accusing you, if you had said no new box would have come with new bike, but i guessed you would have kept them as it was only bike at fault and i was not in on wednesday when the bike arrived back and could not see the bits better still you ring us as i clearly have the wrong contact number if you did not have missed calls or voice mail

Perhaps this is just a huge misunderstanding because neither of you seem to be able to communicate in English. Have you tried finding a common language? I think it would simplify things.

gjonmat

im sorry for blasting my mouth off like i have been, and i didnt open the box until 6.30 and did ring the shop at 6.45pm this evening while the tennis was still on.

i put the seat inside some bubble wrap, the seatpost was put in between 2 peices of thick foam along with foam inside the box to protect the frame, and the box was wedged against the main box and the back wheel, and the pedals was inside the box unused and unopened, along with other bit and bobs like stickers and instructions.

and i think you rang my brothers phone as bike is in his name on the agreement.

i have since sent andy an email explaining that im not happy and the last thing i want to do is give the shop a bad name.

only thing i can say right now is sorry for not waiting until the morning, but i have been so fed up with all of this.

gjonmat

your john , im john .

i think i dealt with phil..

is there anyway i can send you my number without posting on this thread. put your email up in your profile so i can send you pick too.

i can see your point of view but you must let the retailer know when theres a problem, just like ebay leave bad feedback before telling the seller the problem anyway talk tomorrow got to get up for work 🙁

seen all the pic`s you have posted on forums and phil is our internet guy i am shop floor you can send to gjonmatt@hotmail.co.uk dont use that one

I was going to bed but now I might stay up a little longer.

Kettles on...

[IMG] [/IMG]

Classic STW!

I'm struggling to comprehend how the two of you had such a dramatic failure in communication...

😉

Is there a bad english/ grammar translating app that will allow me to get in on this thread? I'm not struggling to grasp how communication may have broken down in this case.

Classic thread.

One phone call would have sorted this out, but why do that when you can get on the net and cause some stink.

I'd say that gjonmat is not a native English speaker, but the OP has no defence...
Updates?
Fist pie?
Humble pie?

Not a chance, looks like the OP had a right good rant elsewhere before coming on here and is still going.

[url= http://www.mtbe.co.uk/help-had-the-cube-ltd-team-back-today-and-omg-t15140.html ]http://www.mtbe.co.uk/help-had-the-cube-ltd-team-back-today-and-omg-t15140.html[/url]

I'm interested that the dealer didn't remove the protective cardboard to check the bike.

I know that another Cube dealer takes nothing for granted and the bike is completely assembled, tested, and repacked before sale, so something like a scratch is likely to be noticed.

From the other forum thread;

First rule of internet forum usage: Never expect a decent or sensible reply from anyone on Singletrack....ever.
They should teach these rules in school to save future generations from a load of worthless grief and hassle.

😆 it's only the worthless grief and hassle that keeps me going!

and most off all its meant to be anodised and scratch proof.

Hard anodising is pretty tough but there's no such thing as scratch proof.

The scratch on the new frame looks pretty minor from the pic on the other forum: does it really need to go back? Wouldn't a bit of compensation and the offer of an industrial size pack of helicopter tape be enough? Better to be out riding in this weather.

From the other forum

well i have told all this on singletrack forum and i have clearly upset a few people on there already ...bitching about my grammer

does it need to go back?

EDIT: What tyres are those? Are they any good? Coz they look nice.

well i have told all this on singletrack forum and i have clearly upset a few people on there already ...bitching about my grammer

Oooh the ironing... Is this what the CBI was talking about the other day when they said the younger generation can't read and write properly... 1 typo, 1 grammar error 😕

I suspect in 10-15 years time the OP will look back upon this event and understand the reaction he's got here...

Hopefully the poor bloke will go to the finance company and complain, and the finance company will then start questioning why a third party application was done, and who is actually paying for the goods, and where they are located (assuming its not his brother).

One of the biggest no-no's in retail finance at the minute which will come back to bite his brother (who cant even afford credit for his phone) firmly in the backside.

Credit to retailer, unlike the majority they stood up, took responsibility and rectified the situation even if the purchaser see's it differently (and continue to do so by offering a full refund).

I'll be adding JC Cycles to the list of retailers to look at next time Im looking for bits, I'd much prefer to support businesses who are doing their job well.

First rule of internet forum usage: Never expect a decent or sensible reply from anyone on Singletrack....ever.
They should teach these rules in school to save future generations from a load of worthless grief and hassle.

Actually I think the first rule of internet forum usage goes like this:

[b]If you write like a 'tard, expect to get treated like a 'tard.[/b]

I love it. Bitch on STW, get flamed, go to another forum, bitch about STW...

I see a pattern here.

Hopefully the poor bloke will go to the finance company and complain, and the finance company will then start questioning why a third party application was done, and who is actually paying for the goods (assuming its not his brother).

One of the biggest no-no's in retail finance at the minute which will come back to bite his brother (who cant even afford credit for his phone) firmly in the backside.

Credit to retailer, unlike the majority they stood up, took responsibility and rectified the situation even if the purchaser see's it differently.

im the one paying for the bike and what the hell as my brother having no credit on his phone got to do with anything ?

im not at all supprised that people are against me for this as after all the guys from the shop i had the bike from are members on here, and clearly are your bum chums.

and to be honest i realy dont give a **** what you think.
i came on here to cause stink for a shop that is completely incompetent.

theres only ever going to be one winner in this and its not the shop.
who gives a **** how big the scratch is ? a scratch is a scratch.

im glad its pissing people off on here as then i get pissed off for what you are saying and thats makes me more determined and that just means the shop getting a bad name.
as after all'' this is not the only forum im posting on ..

theres only ever going to be one winner in this and its not the shop.

It's not you either though is it? From the sounds of things this could have been sorted in one phone call but you've come on here and other forums posting barely decipherable rants, what do you expect the response to be?
People might be more understanding if you'd opened the box and found a pile of bits but it's a tiny scratch - we used to sell "shop soiled" bikes like that all the time (clearly marked as such) and buyers would snap them up at discount prices. You'd have more sympathy if your standards of written English showed evidence of an education as well...

You want to buy your dream bike, go to the shop and pick it up, deal with them face to face. If you absolutely have to buy mail order then try resolving your problems over the phone rather than throwing your toys out the pram online for all to see.

killswitch73 - Member

[b]im[/b] the one paying for the bike and what the hell as my brother having no credit on his phone got to do with anything ?

[b]im[/b] not at all [b]supprised[/b] that people are against me for this as after all the guys from the shop [b]i[/b] had the bike from are members on here, and clearly are your bum chums.

[b]and[/b] to be honest [b]i[/b] [b]realy[/b] [b]dont[/b] give a * what you think.
[b]i[/b] came on here to cause stink for a shop that is completely incompetent.

[b]theres[/b] only ever going to be one winner in this and [b]its[/b] not the shop.
who gives a * how big the scratch is ? a scratch is a scratch.

[b]im[/b] glad its pissing people off on here as then [b]i[/b] get pissed off for what you are saying and [b]thats[/b] makes me more determined and that just means the shop getting a bad name.
as after all this is not the only forum [b]im[/b] posting on ..

im not at all supprised that people are against me for this as after all the guys from the shop i had the bike from are members on here, and clearly are your bum chums.

Yes, I enjoy anal sex with all the staff at JC Cycles.

There I said it.

[b]I'm[/b] the one paying for the bike and what the hell as my brother having no credit on his phone got to do with anything[b]?[/b]

[b]I'm[/b] not at all [b]surprised[/b] that people are against me for this as after all the guys from the shop [b]I[/b] had the bike from are members on here, and clearly are your bum chums.

and to be honest [b]I really[/b] dont give a * what you think.
[b]I[/b] came on here to cause stink for a shop that is completely incompetent.

[b]There's[/b] only ever going to be one winner in this and its not the shop.
who gives a * how big the scratch is[b]? A[/b] scratch is a scratch.

[i][b]I'm[/b] glad its pissing people off on here as then [b]I[/b] get pissed off for what you are saying and thats makes me more determined and that just means the shop getting a bad name.
as after all'' this is not the only forum [b]I'm[/b] posting on ..[/i]

[b]Bold[/b] = Grammatical corrections
[i]Italic[/i] = Bizarre sentence structure

J C Cycles have phoned my brother making threats that they will take him to court for all the stuff i have been saying on these forums..

hay where do you get off trying to scare a 20 year old ?(my brother)
i know my rights and i will explain to my bother not to worry as its not against the law to name and shame.(i know you will read this)

we could of proberbly worked this out , but you made a threat to my brother and thats really pissed me off.

will stop posting on here now will just speak to solicitor and trading standards (consumer direct).

its not against the law to name
and shame. (i know you will read this)

only if all your claims are factually correct. for example they may well be able to prove that they did call you when you claim they didn't.

and if I take JD cycles' side despite never having met them do I have to go there and have "bum sex" with them?

Despite never having heard of jc cycles prior to this thread, I now firmly believe I would also like to be their bum chum.

Genuine lollage !
May you ding your new, shiney, sparkly bike on it's maiden ride you utter twunt.

You'll only get sloppy seconds clubber.

Despite never having heard of jc cycles prior to this thread, I now firmly believe I would also like to be their bum chum.

Brillaint, while you're getting all your legal advice make sure you ask about fraudulent finance applications.

What your 20 year old brother is doing is purchasing an item on finance, whereby the said item remains the property of the finance company throughout the course of the agreement and immediately selling it to you. Bit of a no-no that one.

The finance company (who are actually responsible for the item now and it is the finance company who you should be contacting ... get your legal team to look at the Consumer credit act for that bit) will be very interested in this, as well as any other information your brother may or may not have "stretched" in order to obtain finance.

And regards name and shame ... I think the term for it is Slander.

I'm of to get my dose of rodgering ...

we could of proberbly worked this out , but you made a threat to my brother and thats really pissed me off.

will stop posting on here now

will just speak to solicitor

and trading standards (consumer direct).

It appears to me that the shop has done everything it can to resolve this. You my friend, are acting like you have been down the pub for most of the day.

Take a deep breath. Calm down. Work out what you have to do to make all this go away. Posting your rants on the internet is not making things any better. Stuff like this happens all the time in life.

Unfortunately a google search for J C Cycles brings up this thread.

So, anyone out there got anything positive to say about J C Cook to offset the rants?

Kid.

You are ****ed.

is

we could of [b]proberbly[/b] worked this out

some new yoof amalgam of properly and probably...

I'll let the "of" instead of "have" slide as that's how many people speak. And from the use of the term "bum chum" I assume the OP is, what, twelve?

A marker pen will cover that tiny scratch. Then a few quid compensation from jc would have helped pay your/ your brothers first payment.
However I feel that that ship may have sailed.

Sure made me smile
What an absolute trumpet

how much longer befor this thread gets a closed sticker on it 😯 talking always gets a good out come getting stuckin and upseting the retailer is never good

@ bullheart: I second your opinion but let's make it double ****ed... 😉

I think a full & humble apology will be a start but probably not enough, let's see what the lads at J.C Cycles think about slander. Just so you know, most businesses do not like slander when they are genuinely trying to do the best for you!

hay where do you get off trying to scare a 20 year old ?(my brother)

Hay is what horses eat for tea .

Dullard .

Thread of the day. 😆
Apparent uneducated kid tries to get his own back on shop but in fact digs a huge hole for himself and could have potentially dropped him and his brother in deep doo doo!!

Hay is what horses eat for tea

Defenders of the Queens' English, ATTACK!!!

Remember to tell your friends the fun you had mocking the 'stupid' boy.

Defenders of the Queens' English, ATTACK!!!

So the OP admits to a fraudulant finance application. Genius 😀

j_me, I think you'll find "bum chums" [i]is[/i] queens' English.

😆

😀

Yo!

Stradin standardz!

According to the thread on his other forum link, he's 37!!

The reason he used his brother for the finance was his poor credit rating.

I guess that might be caused by his inability to fill forms out in a coherent manner?

I'm starting to feel sorry for his brother now (or in his case his bother)

I like the way people think I'm a minor .

I thought the clue was in my username .

I have personally spoken to the finance company and they were very happy in speaking to me,as they only needed to speak to my brother for security .

the shop also had my phone number and were happy dealing with me collecting the original bike , as my brother gave them his permission .

And I wouldn't slate someone unless I knew I could back it up in a court of law .

So carry on slating me as it does not change the fact they I had 2 faulty bikes and the second being incomplete .

made me giggle you lot thinking I'm minor .

Nit picking my spelling is so pathetic ..

Lose that second full stop. QUICK!

You're 73 years old and still riding. I'm going straight out to buy a hat especially to give me something to take off to you.
Do you also kill witches?

I would guess most people would have taken you to be a minor from your sloppy use of grammar & spelling.
Like it or not most people are judged on their ability to describe a situation or an event in a clear manner, using a forum is very different from talking face to face as any inflection of tones are lost.

In your posts you come across as a very impatient individual, perhaps that is not the case but if you carried that attitude across to your phone dealings with the shop then I don't think your going to get the best service.

you were born in 1973 yet your command of the English language is dire and you think "bum chum" is an appropriate term to insult strangers on a public forum. Immature and homophobic.

I wouldn't be amused to see people thought I was a minor, I'd be embarrassed.

In your posts you come across as a very impatient individual, perhaps that is not the case but if you carried that attitude across to your phone dealings with the shop then I don't think [s]your[/s] you're going to get the best service.

FTFY 🙂

Was there not an issue with the second bike being 'incomplete'?

The way I read the post from the shop-worker was that you'd returned the first bike incomplete, and therefore they'd sent you what you were missing. If I was the shop, and that seemed to be the case, I'd be fairly wary of dealing with your case in any other way but through the courts. You've slandered their shop very publicly, despite having little evidence to suggest that they've done owt wrong.

Just sayin' loike...

Don Simon +1