CRC - Item dispatch...
 

[Closed] CRC - Item dispatched but not arrived

Posts: 37
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Anyone had this? What happened? Been waiting 5 days now.


 
Posted : 26/07/2011 6:20 pm
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Ive often waited more. I think the delivery service has gone a bit downhill over the years, although when i questioned them about it they said it wasn't in their hands once it left the shop, (postal service's fault).

I usually upgrade to faster posting now, usually arrives in a day then.


 
Posted : 26/07/2011 6:38 pm
Posts: 37
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That's not what I wanted to hear. had the same thing with amazon (twice) and they refund you if it hasn't arrived in a certain time even if its good old Royal Mails fault.


 
Posted : 27/07/2011 8:56 am
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although when i questioned them about it they said it wasn't in their hands once it left the shop, (postal service's fault).

irrespective - its crcs issue not yours but iirc its 28days before its declared MIA


 
Posted : 27/07/2011 9:34 am
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Royal mail don't consider an item lost until 15 working days from due delivery date


 
Posted : 27/07/2011 9:41 am
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I emailed CRC last night and had a response this morning - wait 7 working days then contact CRC and they will chase it up. I think that's fair and impressed by the quick response.


 
Posted : 27/07/2011 10:34 am
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last couple of CRC orders have been excellent - next day delivery for free, so this is a concern, if its a big package like a frame, wheels etc, it could take longer. make sure you get CRC to chase it up.


 
Posted : 27/07/2011 11:00 am
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Its a pair of Skins tights so only a small item.


 
Posted : 27/07/2011 11:17 am