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Contacting CHain Re...
 

[Closed] Contacting CHain Reaction

Posts: 346
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Topic starter
 
[#10702372]

Trying to get in touch with CRC
Online chat unavailable, won’t answer phone, automated email reply saying query answered within 24 hours!
Just want to speak with someone!
Anyone else have similar issue?


 
Posted : 05/07/2019 1:46 pm
Posts: 6581
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You could try emailing the CEO?

https://singletrackworld.com/forum/topic/crc-bosses-email-anyone/


 
Posted : 05/07/2019 1:50 pm
Posts: 3072
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just on now estimated wait 1 min on livechat


 
Posted : 05/07/2019 1:51 pm
Posts: 346
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Topic starter
 

When I try live chat on my phone it says unavailable


 
Posted : 05/07/2019 1:52 pm
Posts: 46114
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I online messaged them this week over missing order.
Reply 48hrs later to say they would look into it.
Just had email that the courier is delivering today.


 
Posted : 05/07/2019 1:59 pm
Posts: 3072
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took about 6-7 mins, ok standard
response


 
Posted : 05/07/2019 2:06 pm
Posts: 4130
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I just email customer services and they reply within 24hrs.

They’ve always sorted me out.

My parcel was due on Saturday and was lost.

Had a replacement on Monday.

Must be 2 out of 5000000 orders had an issue.

Be patient and don’t stress!


 
Posted : 05/07/2019 3:17 pm