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Brooks cambium fail
 

[Closed] Brooks cambium fail

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The shell has split in my C15. Brooks don't sell spares! You have to buy a complete saddle! Given it can be fully disassembled it makes absolutely no sense 🙁

Shame on you Brooks


 
Posted : 21/02/2022 5:19 pm
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I would speak to them nicely by email. They suggested i send mine in and they replaced the cover foc. So no real shame there.

Ian


 
Posted : 21/02/2022 5:47 pm
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Got a C15 carved virtually brand new if you're interested in replacing yours! Drop me a message.


 
Posted : 21/02/2022 7:32 pm
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I just bought a new c17. Noticed that you no longer need to log them for the warranty which I'm sure was 10 years when I bought one a couple of years back. You now only get 2 years..


 
Posted : 21/02/2022 7:37 pm
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I just bought a new c17. Noticed that you no longer need to log them for the warranty which I’m sure was 10 years when I bought one a couple of years back. You now only get 2 years..

I know someone on their third. I can understand why they might have reduced the warranty. 😉


 
Posted : 21/02/2022 8:04 pm
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By far the most uncomfortable saddle I've ever ridden, even after trying to break it in for a few months. Does cold weather make the rubber stiffen up? Was absolute agony climbing on it in January.


 
Posted : 21/02/2022 9:22 pm
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I like them, but once one of my aluminium rivets fell out. I ordered a new one, and it came by air mail from Italy for a 5g rivet, with about a Kilo of paper and cardboard including an unsolicited hipster magazine promoting the brand.

I emailed them pointing out the big contrast with the environmentally friendly opportunities gained from cycling, and they posted me about twenty rivets FOC in a jiffy bag. Presumably to stop me contacting them again.

Brooks have been bought by Selle Italia I think and have lost focus.


 
Posted : 21/02/2022 9:39 pm
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I spokes to someone at Brooks in Birmingham. He was pretty much "cambium are Selle's, you need to talk to Italy, but they'll say 'no'"


 
Posted : 21/02/2022 11:25 pm
 aP
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Brooks have been bought by Selle Italia I think and have lost focus.

That would have been in 2002.


 
Posted : 21/02/2022 11:48 pm
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Founded in 1866 so 20 years isn't that long......longer than I thought though!


 
Posted : 21/02/2022 11:51 pm