Brilliant Customer ...
 

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[Closed] Brilliant Customer Service from Dirtworker

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Posts: 0
Free Member
Topic starter
 

Thought I'd just pop a quick note on here to applaud great service.

On Monday my Dirtworker sprung a leak. Hoped it wasn't catastrophic, so took it apart and found that one of the internal hoses had split (it has been well used for 5 years). To save me searching around garden centres etc for some replacement hose, I emailed Dirtworker to ask whether they sold replacement hose.

Got an email back straight away from Gary saying that he'd pop a replacement hose, a new tank cap, a spray gun service kit and some other service bits in the post FOC.

Arrived yesterday, Dirtworker fixed.

I think that is great service.


 
Posted : 18/03/2010 10:45 am
 Dan
Posts: 0
Free Member
 

I agree, top guys. I had some wear and tear niggles that were sorted quickly as well as an upgrade of a few bits, well worth buying from them.


 
Posted : 18/03/2010 10:53 am