Any Canyon Spectral...
 

[Closed] Any Canyon Spectral AL 27.5 - 2015 owners here?

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I have a frame issue I am trying to understand if its a manufacture issue or design issue.


 
Posted : 15/07/2015 3:50 pm
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I have one - whats your beef?


 
Posted : 15/07/2015 4:21 pm
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Few days ago my left crank arm (non-drive arm) fell off my crank while paddling. apparently, it was assembled with spacers between the BB (SRAM PressFit GXP) and the crank-arm, so the arm is not fully tightened.
When checking SRAM spec for the BB and the X1 crank, I noticed that the spacers should not be there. Yet, if I remove the spacers, then the crank arm would hit the chain-stay.
I wonder if there is a manufacture issue that something went wrong with the frame, and the mechanic who built the bike decided to put these spacers, or is it a design issue, and all Spectral bikes having the same unwanted spacers.


 
Posted : 15/07/2015 4:32 pm
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On my mobile at the moment, so can't upload a pic, but mine appears to have spacers too. E-mither address I can send to?


 
Posted : 15/07/2015 6:12 pm
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no private messages here?
sent you an email according to the email in your profile


 
Posted : 15/07/2015 6:21 pm
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No spacers on mine, SRAM cranks 1x11


 
Posted : 15/07/2015 7:04 pm
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Sent you a couple of pics of mine


 
Posted : 15/07/2015 7:44 pm
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grievoustim - really?
on the non-drive side?


 
Posted : 15/07/2015 8:53 pm
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No- I'm a bit broken at the moment so hard to look too close but I don't see anything that looks like a spacer


 
Posted : 15/07/2015 9:29 pm
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Disclaimer - this is my first press fit BB and I've not had the cranks off, could be a couple of thin metal spacers in there but hard to tell. Anyway you should be able to compare the photo with your bike.


 
Posted : 15/07/2015 9:39 pm
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It does look like there are these two thin metal spacers... just as in mine.
I am waiting for Canyons' replay about it. According to SRAM installation guide, it shouldn't be there.


 
Posted : 16/07/2015 8:34 am
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So, I got a reply from Canyon service center, asking me to send them the bike for further investigation.
Bummer, not only I've waited 5 months from order until delivery, only rode it for 2 months, and now, again, will have no normal AM bike fro at least a month...
Back to my XC bike...


 
Posted : 16/07/2015 11:25 am
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can you update the thread when they respond?

no sign of loosening on my cranks - but would be good to know what they say


 
Posted : 16/07/2015 11:25 am
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ah that is a pain.

I waited a similar amount of time for mine, and am now nursing a broken wrist

glass half full - at least you can still ride a bike


 
Posted : 16/07/2015 11:30 am
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Get well.
and yes, at least I can ride a bike, and luckily I have a second bike. So I won't jump high drops... ๐Ÿ™‚


 
Posted : 16/07/2015 11:53 am