Accidental Damage a...
 

[Closed] Accidental Damage and M&S insurance

 iolo
Posts: 194
Free Member
Topic starter
 

I've just got back from a day downhilling.
Washing the bike has revealed a nasty dint in my frame which looks terminal.
Does anyone know if this is covered by my insurance?
I can't find my policy documents and wont get hold of them till Monday.
I have premium cover and contents away from home.
Has anyone had a similar claim?


 
Posted : 19/12/2009 7:45 pm
Posts: 0
Free Member
 

it is covered, just settled a claim recently for exactly the same thing.


 
Posted : 19/12/2009 7:49 pm
 Drac
Posts: 50558
Posts: 0
Free Member
 

Just had a big payout on mine for a cracked carbon frame - was gutted when I hosed it down and found the crack and amazed when I found I was covered on the away from home upgrade!

Just don't let wheelies fob you off with something you don't want or a lowball cash offer - I rang M&S up saying I wanted the frame I had or more money and got a vastly better settlement. They did search the web for better prices but I'm a lanky get and usually reqquire a special order - very easy to deal wwith all in all.

Rich


 
Posted : 19/12/2009 8:58 pm
Posts: 13806
Full Member
 

Just don't let wheelies fob you off with something you don't want or a lowball cash offer

Yup what he said^

Tried to fob me off with something that was not a like for like product or a lower cash offer. Stood firm saying that I wanted like for like replacement or full cash payout.

I received the full cash payout.


 
Posted : 19/12/2009 9:27 pm
Posts: 0
Free Member
 

Marmoset, which frame was it and where was the crack?


 
Posted : 19/12/2009 9:32 pm
Posts: 0
Free Member
 

Rocky Mountain Vertex - I crash landed on the seatstay onto a log whilst still clipped on to the bike, I rode it for an hour afterwards with some slight brake rub, which I put down to the mud. I suspect that I would have damaged any frame TBH, just the cost to replace is different. It was still pretty stiff, even without a wheel in..

Piccies are on here: http://forums.mtbr.com/showthread.php?t=572642


 
Posted : 19/12/2009 9:41 pm
Posts: 0
Free Member
 

youch! unlucky landing. glad they stood for it though. just switched to them too


 
Posted : 19/12/2009 11:18 pm