Topic starter
Had a whole day off to wait for a set of forks to be picked up. No sign of anyone all day. Apparently they forgot to scan it???! They admit it was their fault.
No offer of anything as a sign of goodwill.
Am I a mug for still using this company?
Posted : 19/06/2012 10:30 am
Posted : 19/06/2012 10:38 am
Four days I waited for an express 24 delivery.
On opening the box I found the item was damaged. 🙄
Posted : 19/06/2012 10:40 am
I went through this, after many angry emails they say they do not guarantee collection. I gave up in the end it just wasn't worth it.
Posted : 19/06/2012 11:07 am
Topic starter
I spoke to the company who then found out that the courier firm admitted it was their fault.
It would be easier to learn to service my own forks and cheaper!
Posted : 19/06/2012 11:07 am