I’m not being sarcastic at all… Machine built wheels are most likely to need attention in their first few rides, just like anything else on the bike they bed in and can need a bit of a tweak. It can even happen with hand-builts though that’s less common if it’s done right. So, it’s not surprising that your new wheels are needing some love while your old wheels keep rolling, they’re past the initial break-in point. It’s no different to checking over a new bike after its shakedown rides- more things go wrong in the first hours than will for the next hundred.
The dent… I definately agree it’s odd that it’s happened to you now, and never with the old wheels. The law of sod applies maybe… Are you using the same tyres, pressures etc? Are the new rims wider than the old ones? I’ve noticed mine have clipped rocks a lot more than my old wheels, just because the rim is physically wider so more exposed on the same tyres.
Here’s the limited lifetime warranty for Roval wheels, you should definately speak to your dealer about it.
“Limited Lifetime Warranty on Roval Wheels
Subject to the following limitations, terms and conditions, Specialized warrants to the original owner for the lifetime of the original owner of each new Specialized Roval wheelset that these wheels when new will be free of defective materials and workmanship. The limited lifetime warranty is conditioned upon the wheels being operated under normal conditions and use, and be properly maintained. This warranty is not meant to suggest or imply that the bicycle wheels will last forever or will not fail. It does mean that the wheels are covered subject to the terms of the warranty. Paint/finish, decals, etc. are covered under the limited one (1) year warranty. Wearable items including spokes and bearings are also limited to a (1) year warranty. All warranty claims are void if the wheel or wheelset was not purchased new or not properly assembled by an authorized Specialized dealer.”