Quick up-date, 3rd frame (White) arrived this afternoon (delivered late, thanks parcel force) This is the worst one so far, it must have been a returned frame previously, looks like it was kicked around the warehouse floor prior to dispatch, the head tube has a big chip out of it as does the icsg tag and the rear dropout!!!
This is after they had supposedly been checked
So far ive received two kelly greens damaged, told the rest of the stock was in a similar condition so i would have to pick another frame, my son chose the Ragley blue pig only to be told that CRC could not provide a headset for it until may! was then informed that the white sovereigns had been checked and they were perfect (obviously not)
this is NOT a dig at CRC, as the customer service has been very good (My son has received a £50 refund for the trouble so far)
more so the warehouse team surely SOMEBODY knows how to check a frame??
3 so far and not a good one or an end in sight, we have now missed my sons birthday by 2 weeks not to mention the Easter weekend to Glentress (meant to be on his new bike) and £50 worth of bike hire (refund spent on hire!)
Come on CRC get it together, whats happening???????????