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  • Quality Customer Service from LBS
  • thecrackfox
    Free Member

    Just a little story to warm the cockles of your heart on a cold winter afternoon.

    Mrs Crack Fox's Reba SL's off her Spark started playing up before Christmas, basically at the end of a ride they had packed down to half their travel.

    LBS sent them of to Fisher Outdoors and we had them back in two days serviced (no problem found according to Fisher). Unfortunately the same thing happened again over Christmas, so I bobbed them back into LBS week last Monday, they e-mailed to tell Mrs Crack Fox yesterday that a new pair of Reba Races with poploc had arrived for her.

    Apparently Fisher had found a problem with the forks, but didn't have the parts so LBS told them to sort it ASAP, LBS even swapped the spacers to 120mm travel while I waited.

    Top blokes: Westbrook Cycles, Stokesley

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