Viewing 3 posts - 1 through 3 (of 3 total)
  • Problem with mobile phone provider
  • aa
    Free Member

    Hi all,

    I have a contract with a well known mobile phone provider. I signed up for a 18 month contract at £10.99 a month contract giving me 100 minutes, 100 text, 500 meg data but now they’ve told me I have to stay in the contract for 24 months, that it’s now £14.99 a month and I get less minutes etc.

    Is this fair, should I accept it or should I fight it?

    spacemonkey
    Full Member

    What does your contract say?

    speaker2animals
    Full Member

    Obviously we are all used to price rises during our contracts and I suspect if we read the T&Cs it would be covered. Not sure about your actual contract duration being up for alteration though. I’d raise it with them and look for some proper advise. I assume there is some form of regulator you could look to for advise. This may well be a try on and if you challenge they will back down on the chage to duration at least. Think you would have to live with price rise though.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Problem with mobile phone provider’ is closed to new replies.