Just to say I got some pawls and a freehub from Pedalon and after 1 month on of the pawls has cracked. Sent them a photo of it on Sat night and by 10am this morning they have emailed me back and say replacements are in the post.

I know it’s only £14 but great service and attention to customers. I have had other experiences elsewhere wherby they need the old ones back first, moan, moan, don’t answer emails etc etc.

Well done

C

Nice.
A shame when decent service has to be highlighted cos so often out of the ordinary.

And to cap it all, when I got home tonight from work the postman had delivered the replacement from Pedalon.

Fantastic, top marks

C