Ordered a new bike for my sons birthday from Leisure Lakes last wednesday, they duly dispatched it on Thursday from their Cheltenham branch on EXPRESS 24 service.
Why was i so stupid to think that Parcel Farce could deliver it on Friday.
I called LL and they gave me the consignment # and I called PF, Monday,
PF> Sorry sir, we can arrange delivery for another day.
Me> NO, I ordered it last week to arrive on friday, it was dispatched
on thursday from cheltenham using the express 24 option that you
supply. It's now almost 96 hours. Thats not 24, is it now?
PF> Can i get the driver to call you to arrange re-delivery?
Me> Will it be today?
PF> Don't know.
That annoyed me, customer service obviously isn't taught at the PF school of inept delivery.
Then I get an email from cust. serv.
Driver can't find you can you give us more details and I'll arrange re-delivery for Tuesday.
It's not that hard to find our house, every other delivery driver can find us AND i've had to tell PF twice in the last 3 months where we are.
So i'm waiting in for a THIRD day to accept delivery and i've just received this email,
I am afraid it is too late to be delivered today(tuesday) as I have only just received this email but I will make sure it goes out for delivery tomorrow.
I COULD'VE WALKED TO CHELTENHAM AND BACK FROM BRISTOL IN THE TIME THEY'RE GOING TO GET THEIR ARSE INTO GEAR AND DELIVER THE SODDING BIKE.
It'll be 144 hours before my EXPRESS 24 parcel gets here.
They really do make my piss boil!