>It is far far less stressful letting the pro's do it.
Bear in mind that the pros aren't just the local 'big company'.
We moved almost 5 years ago (after 15 yrs in the same place – loads to shift!). Bunch we were buying off (bloke was a solicitor too..) didn't do enough to get the contract exchanged on the friday, and we were due to complete on the *following* friday. Dropped letter off to removals on the sunday night to say we expected it'd happen on the monday – then find out on the monday/tues morning they've removed our reservation. Grr !! – 3 days to sort it 🙁
Ring around, find one bunch that are free, don't have their own vans, never heard of 'em – could they be a bunch of cowboys? But very professional, friendly, even helped out shifting a whole lot of plants I'd squirreled away at a mates place – finally finished at 10pm !
On the other hand, the bunch we'd previously booked were *also* moving in our buyer from nearby (didn't put 2 n 2 together re the two bookings), turned up, then disappeared, came back again, then try to charge our buyer for 'late keys' which the silly tart tried to pass on to us.
(Let me qualify silly tart: got solicitors letter demanding we pay the excess – and we'd already let her off some ££ over a few survey issues as a matter of goodwill- we gave a polite but firm reply of 'not all our fault'. Then get a spoilt child kinda letter from her including complaining about cleaning the house – which we'd been quite careful to do…she'd previously had the cheek at one point to ask if we'd take the carpets out upon leaving 😮 We ignored the bitch. My GF would probably be less complimentary..)
Oh, and if you live in Surbiton/Surrey, the removals company are both well known and also have an undertakers service – that should narrow it down. Tossers.