HTC Sensation....does yours work???

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HTC Sensation....does yours work???

30 posts & 11 voices | Started 4 months ago by lodious | Latest reply from lodious

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lodious - Member

Had a Sensation for about a month now (upgraded from a Desire). Really like it, but the signal keeps on dropping out. I've done a bit of research and there are other people with the same problem, but not so many complaints that everyone seems to have the issue. Some people are talking about a 'death grip' butthe signal drops out even when holding it. It's on Vodafone. I fitted a new Sim to see if that improved it, but no real change.

Anybody got one which works OK or got any info on how to sort it? I'd like to keep it if there is a fix, but otherwise, it's going to have to go back.

Posted 4 months ago #
croen - Member

Hi there.

Yeah, mine works ok. I've heard the death-grip thing too, probably something to do with the back of the phone being the antenna.

I'm on Orange and based in mid-wales so not the best signal around here anyway, but I've not noticed any issues. My son has the desire HD and I would imagine he'd be quick to tell me if he was having problems.

To be honest, it's more of an entertainment centre than a phone for me, to the extent that I get annoyed when people call me on it. Films, music, games, internet etc.

This is my second phone too, as completely immersing the phone in a mug of tea isn't the best idea.

Have you tried the signal booster app? Hope this helps.

Posted 4 months ago #
firestarter - Member

Mine works fine

Posted 4 months ago #
lodious - Member

Thanks for the signal booster app idea croen, i'll give it a go.

Posted 4 months ago #
Jim_Kirk - Member

On o2, no probs with mine.

Posted 4 months ago #
stumpyjon - Member

On O2 as well, no issues, been amazing after an iPhone 3G.

Posted 4 months ago #
lodious - Member

OK thanks for the positive reports, I'll pick up an O2 sim and see if it's better. Hope it is, as I really like the phone.

Posted 4 months ago #
bruneep - Member

http://forum.vodafone.co.uk/t5/HTC-Sensation/bd-p/11

Mine is currently away for "repair" as it keeps dropping signal. I suspect its the VF network rather than the phone.

I was advised to switch the phone to 2g

the booster is only good at home,not much use out and about.

Posted 4 months ago #
lodious - Member

Cheers Bruneep, looks like it is a Vodafone network compatibility problem.

Posted 4 months ago #
Cougar - Member

It's on Vodafone.

This seems to be the common denominator on Android Forums. There's a thread about it.

Posted 4 months ago #
lodious - Member

OK thanks for that Cougar...O2 it is then!

Posted 4 months ago #
Cougar - Member

Hither,

http://androidforums.com/htc-sensation/476689-signal-loss-total-voda-uk.html

Posted 4 months ago #
surfdad - Member

No problem with signal on mine (T-mobile) but it does have a random error whereby pressing the home button takes a screenshot. I know it is supposed to if you hold down power and then home, but this is just using home on it's own. Turning the screen off and back on again fixes it.

Anyone else had the same?

Posted 4 months ago #
lodious - Member

yup, i had that. I can't remember how I stopped it, but it went away eventually. Think it was a feature introduced under the last s/w upgrade.

Posted 4 months ago #
surfdad - Member

Iodious - my issue or the OPs? Apologies to OP for hijack if mine!

And if it was my issue then clearly a sorry tale of an 'upgrade' that borks something ...

Posted 4 months ago #
surfdad - Member

OK now I feel silly ... you are the OP. In the words of Homer Simpson, doh.

Posted 4 months ago #
Cougar - Member

No problem with signal on mine (T-mobile) but it does have a random error whereby pressing the home button takes a screenshot. I know it is supposed to if you hold down power and then home, but this is just using home on it's own. Turning the screen off and back on again fixes it.

Anyone else had the same?

There's one or two threads about that problem on the same forum I linked to earlier ^^.

Posted 4 months ago #
TheArtistFormerlyKnownAsSTR - Member

I'm stuck with paying over the odds for a Vodafone contract, as its the only one that works in my home/local area. It seems crap everywhere else though. Even in London. This is on a desire HD and Vodafone just fob me off with 'smartphones have signal issues' etc.

Posted 4 months ago #
lodious - Member

Surfdad, I meant your issue...it's a new feature! :-)Nothing to worry about.

Posted 4 months ago #
big-chief-96 - Member

i've got a desire s that does the same thing, it's a real pain in the arse. I have a signal in my bedroom where I leave my phone to charge but about once a week on different nights it just looses signal. No idea why. One way I can suggest to help 'pull the signal through' as I see it is to keep ringing a number over and over until it starts to ring. Make sure you end the call before it starts actually ringing though because you can have some awkward conversations.

Posted 4 months ago #
TheArtistFormerlyKnownAsSTR - Member

I'm sat in a pub now and my signal has gone from 5 bars to no bars and is now hovering at 1 bar. I haven't moved.

Posted 4 months ago #
lodious - Member

Mine dies even if your talking, and it's dropped out maybe 30% of the time. I never had any problems with my previous Desire (not S though). I have 3 months left on the Vodafone contract, so I guess I'll have to put up with it until then.

Posted 4 months ago #
lodious - Member

I hope GrahamS isn't reading this...smug factor will be off the scale

Posted 4 months ago #
bruneep - Member

Update:

I am being sent a replacement phone (refurbished) as mine was not deemed repairable.

Let's see what that one is like.

Posted 4 months ago #
Papa_Lazarou - Member

Mine is OK, but on T-Mobile and you can roam to orange for free, so better network coverage.

Not sure if Vodaphone have a similar deal with other networks, but if so, may sure you have all the call and data roaming options ticked in settings.

Posted 4 months ago #
bruneep - Member

Update on the update.

VF in their wisdom have sent me 2 refurbished phones

Posted 4 months ago #
Cougar - Member

£180 apiece on Fonebank.

Posted 4 months ago #
lodious - Member

Just to follow up on this, tried a T-Mobile sim in the Sensation at the weekend, and it looks like it works OK. Signal is still up and down a bit, but it doesn't drop out for long periods like it does on Vodafone.

Vodafone suggested turning off 3G, this made no difference. Conclusion seems to me Sensation and Vodafone aren't a good match.

Posted 3 months ago #
Cougar - Member

My understanding isn't "Sensation of Voda" that's the problem per sé, so much as it suffering from the software / fiddling they do to the handset.

Could be wrong though, not something I've explored in depth.

Posted 3 months ago #
lodious - Member

The phone was not Voda branded, so in my case, I don't think that's the problem (unless it's the opposite, that Vodafone branded handsets are tweaked to work on the network?)

Posted 3 months ago #