The pads should hit the rotor square. If one edge hits first, then either the caliper is misaligned or there’s a piston problem.
Go to the Hope site and watch the videos on caliper install and set-up. It could just be an alignment issue you have, or perhaps a stuck piston.
Oh, it’s also worth checking for rotor/pad contamination. Dark streaks on the rotors is the biggest clue, but you may have to remove the pads and make sure there’s no evidence of oil on the pad compound.
Also, if the brakes have been used for too long with the caliper misaligned, the pads will have been worn unevenly and will probably need replacing as they’ll never work properly again.