My wife cannot get into her Hotmail account because it says the password is invalid even though it is definitely the correct one. To reset it Hotmail sends the new password to your Hotmail account which of course we can't get into! Any ideas how to get out of this please?
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Hotmail Password problems?
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Posted 2 years ago #
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is caps lock on?
Posted 2 years ago # -
i had this a while ago, but it just worked once and then has been fine ever since? had some problems logging in earlier today but all ok now?
Posted 2 years ago # -
Use the "forgot password" button and answer your secret question!
Posted 2 years ago # -
It's a very old account so she never had a secret question plus they want to e-mail you the password!
Posted 2 years ago #
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