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  • Help with retail management?!!?
  • timdrayton
    Free Member

    Right i have managed to get an interview for manager of a shop in a sector i would love to work in

    Guitars

    But i jave plenty of man management exp and sales too

    But no specific retail management experience.

    What areas do i need to gocus on at interview?

    My initial thoughts are

    Point of sale, arrangement of stock and sales strategies

    Knowing your customers, demographics etc

    Marketing promotions

    And motivating and incentivising staff and promoting customer services

    Reporting on productivity

    Any buzz words or concepts i should be thinking about/ researching?

    CaptainFlashheart
    Free Member


    🙂

    B.A.Nana
    Free Member

    merchandising/promos (ie if it’s a chain, then 100% compliance to the promo…perhaps)
    shop standards (ie clean, faced up, pulled forward, stocked up etc)
    right people/right time
    understand what good customer service is, there’s a few acronyms you could find online ie WASP (welcome,ask,sell,part)

    Good record of recruiting, training and understanding disciplinary process.

    Good understanding of P&L controlables and how you can influence them.ie wages, stock/cash controls, expenses/repairs/ullage/utilities etc

    thehustler
    Free Member

    Looking at your post spelling and grammar may be a good starter.

    beej
    Full Member

    Something about how a retail store can compete vs internet sales?

    What good customer service is, what would keep people coming back to you?

Viewing 5 posts - 1 through 5 (of 5 total)

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