Just been told that I've got to take a Genius shock to a Scott dealer to have it serviced (then they send it off to Scott) - this I think is wholly unsatisfactory - why I ask?
Anybody know of any body else to send it to?
Thanks.
RC
Bike Forum
[closed]
Genius shock service - where
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Posted 2 years ago #
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At the moment only scott service them in the uk. In money terms it is comparable to having mojo or tf service an air shock except that the genoius shock is possibly more complicated to work on (particularly the newest ones) so seems good enough 'value'.
Look at it glass half full: you take it to a bike shop who send it away for you and are in to recieve it when it comes back. Also you pay them and they are responsible for the welfare and whereabouts of your shock once you leave the shop. And I have heard that Scott just have a load of new or serviced ones on the shelf so the turnaround is very fast even at peak times. Mine was fine when i sent it off (just a couple of years old) and i still had a brand spanking new one back in a couple of days.
Posted 2 years ago #
Topic Closed
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