OK, my first mistake was thinking that as the laces on my beloved 10 year old Timberland boots had finally given up the ghost, I would treat them to some new "genuine" Timberland laces, and I ordered a pair of laces from Timberland.co.uk
Today, I returned home to be greeted by
a) an accusatory MrsSwadey wanting to know what piece of lightweight carbon bling I had ordered as she was holding
b) a very light weight cardboard box - 10" x 12" x 2". Containing a despatch note and a pair of boot laces.
WTF? Could they not have just sent the tea boy down to the Post Office to buy a Jiffy bag?

