hijacking the thread slightly, but on the ebay theme.
Bought some forks for £300 recently, discovered (after leaving positive feedback as the seller couldn't have the funds freed till this happened) that they were faulty.
Seller was a bit of an arse and despite numerous attempts to get his phone number to try and resolve the situation ignored me.
I opened a claim, escalated this for customer service support.
Claim went in my favour, now i have to send the fors back, with tracking number (fair enough) and then once this will happen ebay will REMIND the seller to remember to refund me.
So the seller essentially will have the forks back, and my £300. Until he decides/remembers to give me a refund.
All sounds like i have to be pretty trustworthy of a guy who was avoiding all contact with me