As Psychie and Charlie have already said, you should be able to get the tv repaired or replaced by the retailer. My brother had a 37" toshiba from Commet which broke after about two and a half years. Called commet customer support, quated the sale of goods act 1979, provided an engineers report that cost him £20, and got 80% of the original cost of the TV back.
Gave the same advice to a work collegue, 18month tv broke, used the same legislation and had it replaced free of charge.
If A cant be bothered to pursue this course first, then B and C shouldnt feel any guilt in walking away.
just for referance: –
Many people assume there is only a legal warranty for one year. Further confusion was caused in recent years following reports on EU law, which offers a two-year warranty.
However, the UK Sale of Goods Act (1979) state actually gives you greater rights and therefore takes precedence – a warranty of up to six years in England & Wales. If an item fails within six months, the obligation is on the retailer – not the manufacturer – to repair or offer a partial refund. Beyond that, the onus is on the consumer to prove the goods had an inherent fault at manufacture which has caused them to fail.
But consumers can also turn to the EU law for cover up to two years. The European rule does not require the buyer to show the fault is inherent in the product.