The worst job I ever had was working on BT Business direct.Broke my ankle while at uni and couldn’t work as a plasterer.For anybody lucky to have never experienced one, call centres are one of the inner rings of hell, management in them is down to who is the biggest shecht, not ability. Example; Come back from my break and a manager from another campaign has moved my seat and is using it. When I asked for it back, was told that I could stand as he was using it just now….Anyway what I am really trying to do is justify ceasing VERY POSH London department store’s phone lines on my last day in a really,really complex manner that it took four people a weekend to unwrap. What made it better was that I was rotten at using their system, so none of what I had done was obvious,or made any sense.