Right, I've fired off an email to my employer (Glasgow Uni), and the cyclescheme about this, but you guys are like the Delphi Oracle as far as I'm concerned, so here goes.
Way back in June I ordered a Genesis Croix de Fer through a local bike shop via the cyclescheme. The bike was ordered, and a week or so later (13th July) I received my voucher for the sum of £999 made out to the bike shop, and my employer started taking the payments from me at the end of July. I am still, however, awaiting the bike. I've been reasonably patient, it wasn't the bike shops fault that their supplier kept stringing them and myself along.
However, last night my beloved Orange 5 snapped. The top tube has parted company from the seat tube
and I'm not in the financial position to replace the 3 yr old (1 yr out of warranty),frame.
What I'm asking the Cyclescheme, my employer, and now the font of all knowledge, the STW massif, is this.
What are the chances that I can cancel the voucher with the first shop, and strike a deal with another, local Orange dealership for a new frame? Has anyone been in a similar situation where they've ordered a bike through the scheme that isn't available and subsequently changed the order?
Cheers
B.
R.I.P my truly loved Johnny 5

