Any ideas how best to do this when they've ignored three emails? Unless sales@wiggle.co.uk no longer works!
Bike Forum
[closed]
Contacting Wiggle
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Posted 1 year ago #
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what was the content of the email? it wasn't photos of your man fruit again was it?
Posted 1 year ago # -
'Ignored three emails' over what time frame exactly? 1 hour, week, month?
Where are we now? Ah yes, just past the midway mark in October, Christmas is coming, goose is getting fat, people are complaining about online cycle shop times.
Déjà vu then, just like last year, thread after thread about it will appear, expect CRC to be next, situation normal!
ps...did you get the confirmation email each time you sent one out?
http://www.wiggle.co.uk/h/option/ContactUs#havewigglePosted 1 year ago # -
I've never made contact, email address are just black holes.
CRC much better but that doesnt help you much,
Posted 1 year ago # -
i have a phone number
02392314811
Posted 1 year ago # -
Saved on my phone. How did you get that? And will they actually help you if you call it?
Posted 1 year ago # -
Over a period of 12 days, so I don't think I'm being unreasonable. It's a warranty matter. Normally, you click through your history and then select to return the item. However, my history has been lost/erased for that period of time.
Cheers for the number Yeti. I'll try calling them tomorrow.
Posted 1 year ago # -
yeti guy:
i have a phone number02392314811
"Blah Blah Blah Bike Probs Blah. Anyway, I have tried the following numbers:
023 9237 0033
023 9237 8552
023 9231 4813
023 9231 4811all say you should contact them at the email address. I have emailed them, but because of the situation I feel a phone exchange would be better, so does anyone know a working number?
Cheers guys! Looking like I will have to wait for an email response I guess."
Posted 1 year ago # -
I have never had any problems with them at all via email or phone. In your emails have you put wiggle and a ref number?
Posted 1 year ago # -
never had a problem when e-mailing them before
maybe they are having problems receiving them
Posted 1 year ago #
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