We have installed a new MDF on our BT Versatility system. When we try and access through the console the new module is greyed out. Tried cycling the power but still not recognised. Anyone able to offer assistance?

Checked http://www.productsupport.bt.com/versatility/ ??

cheers Cougar but alas it provides me with no answers.

I’m out, then. Never heard of it. Ring BT?

I know a lot of voice engineers but they’re all of the Mitel / Avaya persuasion.

I’m asking here mate, I’ll let you know if I get anything back.

Nope, sorry. We don’t use it and the guys here never have.

Tried downloading the Installation and Maintenance manual? There seesm to be a lot of info available.

Cheers guys. Rab, all manuals downloaded and consumed. Managed to get hold of an ex-BT engineer who used to work on these and his diagnosis is faulty MDF. Great, just great.