took back a pvr which had been playing up over the six months of ownership. they asked if i wanted the same or to change to something different gave me friendly and non pushy advice so i decided to change to something 25 gbp dearer.
when it came to paying they said they'd waived the difference due to me having had problems.
that's what i like.
(john lewis sheffield)
end of message!
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brilliant customer service from john lewis
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Posted 8 months ago #
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+1 they are very good
Posted 8 months ago # -
I wish they would start selling bikes
Posted 8 months ago # -
Never had anything else, the only time I had to deal with them in such a way (washer dryer = work of the devil) they were great through the problems and also offered an exchange, that we took.
Posted 8 months ago # -
One of my friends took a 7 year old JL shirt back which had started to fray. They looked a bit puzzled as they could not trace the code on their system., but they still refunded him in full
Posted 8 months ago # -
They seem to only employ people who are polite and happy to help.
Excellent interviewers/ HR dept. I presume.Posted 8 months ago # -
Here too. If I need something, and they sell it, I buy it from them every time.
Posted 8 months ago # -
Next you'll be posting the exciting news that the pope's a catholic.
Posted 8 months ago #
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