Having bought some used IS Hopes to mount to some old IS Sids for my winter ss project, I thought I’d best get fork mount faced properly to ensure proper alignment.
Called first LBS – initially sales folks who put me through to workshop
“Workshop”
“Morning…looking to get disc mount on forks faced. Can you do that?”
“Mmmm…not sure…not done it before…let me have a look…..”
“Thanks”
“Mmmmm….found a Hope tool with the bits and instructions….but I don’t think we have the cutter bit….let me have another look….”
“Thanks”
“Mmmm…sorry….cannot find the cutter so would not like to tell you we could do it if we cannot find the cutter…..bye”
Second LBS:
Again, intially sales then passed to workshop.
“Good morning, how can I help you?”
“Looking to get disc mount faced. Can you assist/”
“Should be able to. What type of disc mount do you need faced? IS or Post?”
“IS”
“No problem. Is your caliper IS or Post?”
“IS to IS”
“No problem. Reason I asked is that it will be £10 to face and if you had a Post caliper with appropriate mount to the fork, then no real need to face – just trying to avoid you spending money”
“Perfect – thanks – be in past tomorrow”
“No problem. See you then”
Not a rant, just found it strange that the first place I called appeared to have mechanic with no real knowledge plus if I were the shop manager or head mech I’d be mighty p’d off that a pretty valuable tool was effectively not usable and hence a potential revenue generator. Plus I’d like to know that the folks I was employing had a bit of knowledge/training to avoid costly f-ups.
Yes, I know the guy at the first shop was honest and perhaps could do the job better than the more polished person at the second shop, however…..