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  • Big hand for Smudge
  • rusty90
    Free Member

    I bought a light set from Smudge on this forum (mtbbatteries) last year and was very happy with it until it developed a fault where the light suddenly died without warning after 45 minutes. A bit disconcerting halfway down a descent.

    I emailed Mark on Friday and outlined the problem and on Saturday morning a new battery pack arrived which fixed the problem, less than 24 hours after I’d reported it.

    What fantastic service ! Thanks Mark, you’re a gent !

    coatesy
    Free Member

    Had top service too, can’t recommend him highly enough.

    docstar
    Free Member

    Had a similar experience, battery played up on Wednesday sent an email on Thursday and recieved another battery pack on Saturday morning, problem is finding the time to try out the replacement.

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    coffeeking
    Free Member

    Playing devils advocate – lots of battery pack problems?

Viewing 4 posts - 1 through 4 (of 4 total)

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