How terrible is it? Signal wise/customer service wise/texts getting through etc. etc.
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Anyone with virgin mobile?
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Posted 5 months ago #
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I was, not any more. I only changed though because they don't do iPhones. Apart from that they were fine, never had a problem with the phone service.
Posted 5 months ago # -
I am - being a virginmedia customer they offered me a good deal, so I took it. The signal is great except when I'm at home (bloody awful), so I'll be changing as soon as my contract's up. Customer service is ok (they agreed to let me out of the contract after 6/12 months). Call costs, web, texts etc pretty good
Posted 5 months ago # -
Once set up should be no problems, if however there are any problems virginmedia customer service has in my experience been nothing but god awful
Posted 5 months ago # -
Virgin now piggyback on Orange if there is no Virgin signal.
Posted 5 months ago # -
The mrs is a virgin (if only) user, has no probs other than at work and in our local morrisons which is known as a mobile black hole! Plus you also get v tickets early if you want em ,plus other stuff to do with v.
Posted 5 months ago # -
Never had a problem with Virgin.
Now, Orange.. thats a word that still gets me a little bit testy, the thieving useless incompetent ninconpoops that they are.....
Posted 5 months ago # -
Orange personal phone for the last 14 yrs, in that time theyve had their moments, I refuse to talk to anyone in the out of town call centres as it's painful, get on to the Geordie lot and things are sorted straight away. My business phone has gone thro the rest and is currently back with orange, no complaints other than the 3G is sketchy at times!!
Posted 5 months ago # -
I'm a Virgin user, had a lot of problems with the signal strength at my work, which to be fair is in the middle of a valley in the middle of nowhere!
Since they hooked up with Orange though the signal has been much better.
Posted 5 months ago # -
All good here. They use T-Mobile and Orange coverage and it's pretty rare for me to not get a good signal.
Posted 5 months ago # -
Terrible customer service from my experience, takes ages to talk to the right person who is then often useless....
Posted 5 months ago #
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