Went to a reputable LBS to get a new rear wheel built for my Roadrat, had a good chat with the wheel builder to get something suitable spec’d (commuting with extra weight of panniers). Now I’d expect a good wheelbuilder to be able to spec and build a wheel tailored to my requirements, and for that wheel to be solid for a good length of time.
About six weeks later it has now bust a spoke on my normal commute (not clouted a pothole or anything like that) – my first reaction to this would be to go in and demand that they replace this and check the wheel over for free. Am I being unreasonable to expect this? Not sure if it’s the pure frustration of it or if this is a justified reaction.
Opinions welcome but no, I won’t name the shop 🙂
Cheers
Phil