Topic starter
With the little price hike, my Virgin Media bill will be £70 a month so I decided to downgrade and get rid of the services I don't use.
Called up on Friday and got offered Medium TV, phone and 50mb broadband for £28.99 a month.
Rang back tonight and that deal wasn't available so i'm now playing the cancellation game.
5 mins after I cancelled, there was a call offering me Friday's deal. I declined. 5 minutes later I had a call from an automated customer survey.
I've just upped the stakes with some "disappointed" Twitter action.
How do we think this one will pan out?
I'm hoping that I won't be cancelling the cancellation in a few days...
Posted : 06/01/2015 7:56 pm
