+1 for TF Tuned!
I sent them a really really really ropey set of Dual-air non-u-turn Pike 454s I got cheap of Fleabay. They had almost everyting wrong with them, I cannot over-emphasise how bad these forks were:
All the control adjusters were snapped off the top of the CSU, not just the knobs missing – everthing sheared clean off! Air valve snapped, motion control adjuster snapped etc. I was almost embarrased to send them the forks in the first place, thinking thay would only be good for parts and not much else. The only good parts of the fork were the stanchions (which were miraculously clean), and the steerer which was nice and long.
Anyway, for the price of a normal TF service, they fixed everything!
They rang me to say that despite being labeled up as dual air on the lowers, on the inside, the forks were actually Coil U-turn. With all the cotrols snapped off at the top, it was difficult to tell from the outside. It was a complete mongrel! A proper Heinz 57 made up of bits from at least three different forks.
They even spotted that the fork had the wrong Maxle fitted (It was off a different RS fork, a Lyric I think). Rather than charging me £££ for a new maxle, they turned me a special aulminium spacer cup on their lathe, to make the longer Lyric axle fit the Pike.
Net result – I’ve now got a great set of Pike 454s, and TFT have a customer who will not look anywhere else for great service.
Highly recommended!