It's a common fault on the sram x9 rear mech and pretty typical of the poor quality control from the entire sram group for the recent past. I heard the problem with the x9 mechs is that they made the bushings too tight to be more durable but unfortunately it doesn't work.
My brand new x9 rear mech will shift into the lowest gear (largest cassette sprocket) but then will not change back up. Also the high limiter screw keeps self adjusting and then eventually working loose during rides.
We really shouldn't have these problems with new expensive items and it is not acceptable. My rear mech is going back under warranty yet again and if the new one is rubbish it's back to shimano for me on my xc bike. Great pity as I have X0 on my downhill bike and it's utterly faultless.