Specialized Shoe Broken – any back up after 18 months?

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  • Specialized Shoe Broken – any back up after 18 months?
  • jamesr
    Member

    From memory, all the straps/plastic bits/ratchets are available as spares. If you mean the bit that the strap bolts on to that is ‘set’ into the shoe, I’m not so sure.

    Papa_Lazarou
    Member

    It’s a square shaped plastic piece stitched into the shoe around the fixed end of the top strap.

    Papa_Lazarou
    Member

    2010 Pro Carbon MTB shoe – plastic moulding around the upper strap has broken.

    Can’t find any contact details to go direct to Specialized so have contacted the retailer JE James.

    I appreciate it’s been a while, but they haven’t been used a great deal as they are my summer shoes and we seems to have skipped summer this year.

    Heard good things about Specialized warranty support – am I going to get anywhere with this?

    Cheers

    PL

    jim76
    Member

    Specialized UK: Tel: 020 8391 3500

    Papa_Lazarou
    Member

    thanks Jim

    Premier Icon easygirl
    Subscriber

    Had loads of good experiences with Spesh, my bet will be they will replace

Viewing 6 posts - 1 through 6 (of 6 total)

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