This has probably been done to death elsewhere, so feel free to direct me to any relevant threads but thought this might be interesting.
I'm asking on behalf of a mate who doesn't use STW - it's some sort of loosely academic research thing, but initially just gathering experience and opinions.
When do you feel you have been 'ripped off' by a bike shop? No need to name specific retailers here, just details of what products/ services were involved/ how you thought you had been 'ripped off' or whatever.
Not trying to start any sort of confrontation, just gather a bit of experience and opinion on the matter.
FWIW, I reckon the concept of 'rip off' bike shops is largely a fallacy fuelled by the likes of CRC et al, but I've never given the subject much thought.
Any input appreciated - let's keep it friendly.
Cheers everyone.