Dirtyrider,
Jamie who does our customer service is up to his neck in orders and shipping so I’m helping him out you can either post here or email me direct on chris(at)kingdombike.com
Your bike is being stripped and prepped as it was an ex demo. I know this is being done today as it is in our workshop right now. It will ship to you tonight or tomorrow morning. We’re leaving a nearly new cane creek zero stack headset in it for you as well.
You should have been told that it needed to be prepped before shipped so sorry for that.
nmdbase – we’re a small company made up of riders that do this because we love making bikes, we’re not CRC and don’t have their resources. So if our CS isn’t up to scratch we apologise but you can always console yourself with the fact you got a amazing deal on what you purchased.