When we tried to get our dualit kettle repaired it was cheaper to buy a new one (in a sale) than the repair service fee plus postage.
Toaster, (well 2 slot), the mrs (*who marketing people the world over will love) thinks it looks great, I think that it toasts unevenly, you have to flatten/crush our rather delicious local bakery teacakes (and other thick things), cut down oversized ‘boutique’, loaves, wasteful (doesn’t stop when you pop), if you forget the grandchildren have been it often just acts as a cold whirring timer.