Same here
Purchased a road wheel set and the bearings went in no time at all, I understand they’re consumable but it was ridiculously short riding time.
Probikekit immediately said it won’t be covered, I ended up contacting the UK distributor who said Probikekit cannot make this decision, it’s down to the distributor to decide if it’s a warranty case. Probikekit obviously got the hump as I went behind there back but the wheels were returned and a warranty repair was carried out. Probikekit returned my wheels using the same shipping method (collect from local co-op) I originally used (despite having my full address and collecting them from my home) but didn’t bother telling me or supplying tracking details. I contacted them to find out what was happening and they really couldn’t care less that my wheels were sitting there for two weeks, the co-op store didn’t even use the courier anymore so they had no idea why the parcel was there!