- Pocketmags customer support
Has anyone else tried to get support from Pocketmags? The app worked on my Android tablet (although missing pages) so I wanted to try it on my new iPad mini. I waited for the new edition and tried but it said the subscription had been allocated so wrote asking what I needed to do. Just one reply asking for email and subscription – I’d already supplied! I’ve emailed twice since repeating details but nothing, checked spam too.
It’s a great idea but maybe they’re not the ones to do it with?Posted 5 years agomatthewlhomeMember
i had this problem the other way round. already had the app on ipad but couldnt get it to work on my android phone.
Their support was really good – quick response to emails – each time a new step to try. Eventually i think they had to do something to my account to fix it.
This was with using the singletrack app.Posted 5 years ago
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