I’ve used ciliaryblue a couple of times.
First time to glaze a full-rimmed Oakley frame. Absolutely superb job, great quality, top service, one happy customer.
Second time was for rimless oakleys. This time not so good. Basically they made an absolute hash of it. Arms were completely misalinged and generally not done right. I think they just don’t have the correct kit for doing this type of glasses.
So you’d think I’d be recommending to steer clear. BUT – I emailed my complaint and the boss called me within 10 mins, was helpful and apologetic and instantly refunded when I requested.
So, it’s like they say, it’s how you treat your customers when things go wrong that they remember, and as such, when I need another pair of (full rimmed) glasses, I will be going back to them again.